SandLogic Lingo now supports Intel’s OpenVINO

INTEL AND SANDLOGIC TECHNOLOGIES PARTNER TO OPTIMIZE OUR LINGO SPEECH ANALYTICS SOLUTION ON INTEL 4TH GEN XEON PROCESSOR WITH OPENVINO.

LINGO is a revolutionary Contact Center AI and LLM studio that combines the power of three distinct features: Multilingual Speech Recognition, conversational analytics based on NLP, and LLMs for generating AI-powered chat, image, and email responses to user prompts. With its exceptional accuracy, LINGO is at least 20% more robust and precise than most Speech to Text tools in the market, ensuring more trustworthy insights and informed product decisions. This tool is a game-changer in digital transformation space.

Our platform provides speech analytics solutions equipped with efficient capabilities.

Faster time to resolution, which is 40% quicker than usual, leading to enhanced customer satisfaction and loyalty.
AI eliminates or reduces human intervention in the analysis, categorization, and summarization of interactions, leading to cost savings.
Improved revenue generation through LLM-powered recommendations for upselling and cross-selling opportunities.
Trained models can be deployed on-premises, in private data centers, on the cloud, or on low-memory and less power-hungry edge devices.
Reduced agent burnout, handling time, and improved productivity. The system can scale to handle millions of call volumes.

The optimization of LINGO on Intel Xeon Scalable processors with OpenVINO toolkit provides several benefits, including:

Improved performance: LINGO can now run up to 2x faster on Intel Xeon Scalable processors with OpenVINO toolkit. This means that LINGO can transcribe and process speech and text faster than ever before, which can improve productivity and efficiency in organizations of all sizes.
Increased scalability: LINGO can now handle more concurrent users than ever before, thanks to the optimization on Intel Xeon Scalable processors with OpenVINO toolkit. This makes LINGO ideal for large-scale deployments in industries such as healthcare, finance, customer service, and government.
Reduced costs: LINGO can now help organizations to reduce their costs by reducing the number of servers required to support large-scale deployments. This is because LINGO can now handle more concurrent users per server, thanks to the optimization on Intel Xeon Scalable processors with OpenVINO toolkit.

Lingo also covers use cases like

Customer Support Analytics.
Real Time Customer Support and Agent Assist.
Tele Sales & Collection audit.
Claims Processing & Management.
Sales and Renewals Process Excellence & Compliance.
Surveys and Feedback.

Overall, the optimization of LINGO on Intel Xeon Scalable processors with OpenVINO toolkit provides several benefits that can help organizations of all sizes to improve their productivity, efficiency, scalability, and cost-effectiveness.